Time Warner Cable Ad Campaign Aims at Regaining Customers

Cable companies big and small have been losing television subscribers — millions of them — to satellite and telecommunications competitors for years. But Time Warner Cable says it is ready to claw some of them back.

On Monday, the company — the second-largest cable provider in the country behind Comcast — will begin a marketing campaign aimed at former subscribers who might be having second thoughts about their current video service.

The company says it will spend at least $50 million on broadcast, print, online and direct mail ads for the campaign, which it is calling “The Better Guarantee.”

The ads convey the idea that while the company’s cable service did not always live up to expectations in the past, it has become better.

“We, as a company, are fundamentally different and better than we were a few years ago when these upstart competitors started coming in,” said Jeffrey A. Hirsch, the chief marketing officer for residential services at Time Warner Cable. By upstarts, he was referring to Verizon FiOS and AT&T U-verse, two relatively new fiber optic television and Internet providers that have gained subscribers at the expense of cable providers.

Some of the Time Warner Cable ads specifically challenge Verizon, saying it promised monthly savings that have not panned out.

“That promise of new isn’t such a great promise, and people are starting to come back to Time Warner Cable,” Mr. Hirsch said. “So we decided it’s time to put some muscle behind the idea.”

The campaign announcement comes a week before Time Warner Cable releases its fourth-quarter earnings, which may show deepening losses in television subscribers, known in the industry as basic video subscribers. Industry analysts at Jefferies & Company published a forecast last week that had Time Warner Cable losing 140,000 such subscribers, a slight increase from the 129,000 it lost in the same quarter of 2011. The same forecast had three other cable providers stemming their losses year-over-year.

“The Better Guarantee” is an extension of “Enjoy Better,” a brand-image campaign that Time Warner Cable began last February to retain existing subscribers as well as win new ones. The new ads point to specific improvements the company has made: smartphone apps, on-demand TV options and narrower windows of time for home service calls. Gone are the dreaded four-hour windows, the company says; two-hour windows are now the norm and one-hour windows are being put in place.

In an interview by phone, Mr. Hirsch also mentioned “much faster Internet than we had two, three years ago” and a home security service.

To entice former subscribers to try Time Warner Cable again, the ads promote a 30-day money-back guarantee. “If the consumer doesn’t see that we’ve improved our service, we’ll send them their money back,” said Gregg Fujimoto, a senior vice president for the company.

Some of the ads feature actual subscribers, explaining why they came back to the company. Mr. Fujimoto said there would be use of social networking Web sites as well as traditional advertising media.

Other cable providers, facing the same competition from satellite and telecommunications providers, have also tried to burnish their reputations lately with ad campaigns. Comcast started a new phase of its marketing for Xfinity, its consumer services, last summer. The providers have also invested an enormous amount of money in infrastructure so that their television and Internet services are on par, or better, than their competition’s.

The providers are up against persistent discontent from subscribers who say their monthly bills are too high and their set-top boxes are too slow. Surveys for the University of Michigan’s American Consumer Satisfaction Index have shown for three straight years that Verizon FiOS is the highest-regarded television provider in the country.

AT&T and two satellite providers, DirecTV and Dish Network, have also ranked above the industry average, while Time Warner Cable, Comcast and other cable providers have remained below the average. But the 2012 survey had some good news for Time Warner Cable: the company’s score ticked up four percentage points, the most of any television provider on the index.

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News Analysis: Hollande’s Intervention in Mali Raises Concerns

Fred Dufour/Agence France-Presse — Getty Images

Malian Army soldiers ran a checkpoint in Niono on Friday. Officials said that 1,800 French troops were in Mali, with more coming.

In just two hours last Thursday, after a plea for help from Mali’s interim president, Dioncounda Traoré, Mr. Hollande decided to send in French warplanes and ground troops.

It was supposed to be a quick and dramatic blow that would send the Islamists scurrying back to their hide-outs in northern Mali, buying time for the deployment of an African force to stabilize the situation. Instead it is turning into what looks like a complex and drawn-out military and diplomatic operation that Mr. Hollande’s critics are already calling a desert version of a quagmire, like Vietnam or Afghanistan.

Some here speak of Mr. Hollande’s “Sahelistan.” Valéry Giscard d’Estaing, the former French president, reminded Mr. Hollande of “the danger of a military operation without a clear enemy, with the risk to civilians that is bound to engender hostility among the citizens.” He warned of “neocolonialism.”

Mr. Hollande, who has a reputation for indecisiveness, has certainly taken on a difficult task. The French are fighting to preserve the integrity of a country that is divided in half, of a state that is broken. They are fighting for the survival of an interim government with no democratic legitimacy that took power in the aftermath of a coup.

But Mr. Traoré, 70, does represent the internationally recognized government of Mali, said a senior French official, shrugging. And then, like every French official on the topic, he asked a questioner to imagine the alternative — “another Somalia” on the western edge of Africa, lawless and dominated by Islamic radicals close to Al Qaeda in the Islamic Maghreb, who would set about instituting the harshness of Shariah law all over Mali, stoning adulterers and cutting off the hands of thieves, while engaging in the drug and arms smuggling, kidnapping and terrorism that funds their notion of jihad.

That prospect, the officials insist, is why the entire region, including Algeria, has supported the French intervention, which was also backed by the Security Council. The French initiative has also had public support, if provoking quiet concern about overreaching, from allies like the United States and Britain.

It was not supposed to be this way, French officials and experts acknowledge. Sometime in the autumn, under United Nations Security Council Resolution 2085, African troops from the Economic Community of West African States, or Ecowas, together with a retrained and reinspired Malian Army, were supposed to take back the north of the country. Those African forces were to be trained with the help of the European Union and guided in their mission by French forces in an advisory capacity, with the United States helping to provide financing and airborne reconnaissance, intelligence, air transport and air-to-air refueling.

France was supposed to have a largely civilian role, not itself engaged in fighting and with no troops on the ground. Ecowas and the Malians were supposed to fight their way into northern Mali and clear it of Islamists.

Just 10 days ago, before Mr. Hollande’s sudden action, a senior adviser at the Élysée described how slowly the Mali operation was going. He described the difficulties with Ecowas, with squabbles over financing, training and transporting Ecowas troops, and how hard it had been to get Washington, after the Libyan civil war, to pay attention to a deteriorating situation in Mali and the risks of Islamic terrorism spreading in the Sahel.

The Americans finally started listening to French concerns last September, he said, but had their doubts about how easy it would be to drive the Islamists out of the vastness of northern Mali. And Washington did not consider the Ecowas plan to be well conceived.

The Islamist rebels chose not to wait around, of course, launching their push to the south and prompting French intervention in a singularly leading role. With 1,800 troops now in Mali and a projected total of 2,500, the French do not need help on the ground, officials insist. But they are pushing Washington to move more quickly through the interagency process to provide reconnaissance drones, air transport planes and refueling planes. European and NATO allies like Britain have already moved to help, with the British quickly providing two C-17 transport planes to move troops and equipment.

On Friday, Prime Minister David Cameron of Britain gave explicit support to France and an implicit push to Washington and European allies to do more in West Africa to fight radical Islamic terrorism. “Those who believe that there is a terrorist, extremist Al Qaeda problem in parts of North Africa, but that it is a problem for those places and we can somehow back off and ignore it, are profoundly wrong,” he told Parliament.

John F. Burns contributed reporting from London.

This article has been revised to reflect the following correction:

Correction: January 19, 2013

An earlier version of the caption with the picture atop this article misspelled the name of the Malian town where soldiers were monitoring a checkpoint. It is Niono, not Nioni.

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America’s national parks weigh solitude against cellular access

SALMON, Idaho (Reuters) – As cell phones, iPods and laptops creep steadily into every corner of modern life, America’s national parks have stayed largely off the digital grid, among the last remaining outposts of ringtone-free human solitude.

For better or worse, that may soon change.

Under pressure from telecommunications companies and a growing number of park visitors who feel adrift without mobile-phone reception, the airwaves in such grand getaway destinations as Yellowstone National Park may soon be abuzz with new wireless signals.

That prospect has given pause to a more traditional cohort of park visitors who cherish the unplugged tranquility of the great outdoors, fearing an intrusion of mobile phones – and the sound of idle chatter – will diminish their experience.

Some have mixed emotions. Stephanie Smith, a 50-something Montana native who visits Yellowstone as many as six times a year, said she prefers the cry of an eagle to ring tones.

But she also worries that future generations may lose their appreciation for the value of nature and the need to preserve America’s outdoor heritage if a lack of technology discourages them from visiting.

“You have to get there to appreciate it,” Smith said. “It’s a new world – and technology is a part of it.”

Balancing the two aesthetics has emerged as the latest challenge facing the National Park Service as managers in at least two premier parks, Yellowstone and Glacier national parks, consider recent requests to install new telecommunications towers or upgrade existing ones.

There is no system-wide rule governing cellular facilities in the 300 national parks, national monuments and other units the agency administers nationwide. Wireless infrastructure decisions are left up to the managers of individual park units.

The agency’s mission statement requires it to protect park resources and the visitor experience, but each individual experience is unique, said Lee Dickinson, a special-uses program manager for the Park Service.

“I’ve had two visitors calling me literally within hours of each other who wanted exactly the opposite experience: One saying he didn’t vacation anywhere without electronic access and the other complaining he was disturbed by another park visitor ordering pizza on his cell phone,” Dickinson said.

CAN YOU HEAR ME NOW?

Wireless supporters say more is at stake than the convenience of casual phone conversations. Cellular providers say new wireless infrastructure will boost public safety by improving communications among park rangers and emergency responders.

They argue that the ability to download smartphone applications that can deliver instant information on plants and animals will also enrich park visitors’ experiences.

“Our customers are telling us that having access to technology will enhance their visit to wild areas,” said Bob Kelley, spokesman for Verizon Wireless, which is seeking to install a new 100-foot cell tower at Yellowstone.

Rural communities that border the national parks also stand to benefit from enlarged cellular coverage areas.

On the other side of the debate, outdoor enthusiasts worry that bastions of quiet reflection could be transformed into noisy hubs where visitors yak on cell phones and fidget with electronic tablets, detracting from the ambience of such natural wonders as Yellowstone’s celebrated geyser Old Faithful.

Expanding cellular reception may even compromise safety by giving some tourists a false sense of security in the back country, where extremes in weather and terrain test even the most skilled outdoorsman, according to the National Parks Conservation Association.

Tim Stevens, the association’s Northern Rockies director, said distractions like meandering moose already challenge the attention of motorists clogging park roads at the height of the summer tourist season.

“People brake in the middle of the road to watch animals. The added distraction of a wireless signal – allowing a driver to text Aunt Madge to say how great the trip is – could have disastrous consequences,” he said.

Yellowstone already offers some limited mobile-phone service, afforded by four cellular towers previously erected in developed sections of the park.

But vast swathes of America’s oldest national park, which spans nearly 3,500 square miles across the states of Wyoming, Montana and Idaho, still lack wireless reception in an age dominated by Wi-Fi and iPad users who expect access even in the most remote locations.

Park officials see definite signs that a portion of the roughly 3 million annual visitors to Yellowstone, which crafted a wireless plan in 2008, are finding the lack of cell phone coverage disconcerting.

Park spokesman Al Nash said he routinely fields calls from anxious relatives of Yellowstone visitors unable to contact their loved ones.

“They say, ‘My gosh, my niece, daughter or parents went to Yellowstone, and we haven’t heard from them for three days,’” he said.

(Reporting and writing by Laura Zuckerman; Editing by Steve Gorman and David Gregorio)

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Armstrong's enemies find vindication, sadness

First shunned, then vilified by Lance Armstrong, Mike Anderson had to move to the other side of the world to get his life back.

Now running a bike shop outside of Wellington, New Zealand, Armstrong's former assistant watched news reports about his former boss confessing to performance-enhancing drug use with only mild interest. If Anderson never hears Armstrong's voice again, it would be too soon.

"He gave me the firm, hard push and a shove," Anderson said in a telephone interview with The Associated Press. "Made my life very, very unpleasant. It was an embarrassment for me and my family to be portrayed as liars, to be called a disgruntled employee, implying there was some impropriety on my part. It just hurt. It was completely uncalled for."

Anderson is among the dozens, maybe hundreds, of former teammates, opponents and associates to receive the Armstrong treatment, presumably for not going along with the party line — that the now-disgraced, seven-time Tour de France cyclist didn't need to cheat to win.

The penalties for failing to play along were punitive, often humiliating, and now that Armstrong has admitted in an interview with Oprah Winfrey that he's a doper, a liar and a bully, many of those who saw their lives changed, sometime ruined, are going through a gamut of emotions.

Some feel vindicated, others remain vengeful. Some are sad, while many others are simply wrung out.

"He's damaged a lot of people's lives," said Betsy Andreu, whose husband, Frankie, was culled from Armstrong's team for not agreeing to dope. "He has damaged the sport of cycling. Frankie was fired for not getting on the program. I never thought this day would come but it's so incredibly sad."

Before his interview with Winfrey aired, Armstrong reached out to the Andreus to apologize but the planned reconciliation did not work. In fact, Armstrong's interview only made things worse, when he refused to confirm what the Andreus testified to under oath — that they had heard the cyclist admit to doping while meeting with doctors treating him for cancer at an Indiana hospital in 1996.

Regardless of whether Armstrong says more about that, there's no denying that life for the Andreus changed when they refused to go along.

"Frankie's career was definitely cut short. His career was ruined early," Betsy Andreu said. "You have riders out there whose careers never happened" because of Armstrong.

And some whose careers were cut short.

Filippo Simeoni was a talented, young rider who dared admit to doping and told authorities he received his instructions from physician Michele Ferrari, who also advised Armstrong during his career. After that 2002 testimony, Armstrong branded Simeoni a liar. He went so far as to humiliate Simeoni at the 2004 Tour de France, when he chased down the Italian rider during a breakaway and more or less ordered him to fall back in line. Later in the race, and with a TV camera in his face, Armstrong put his finger to his lips in a "silence" gesture. After the stage, he said he was simply protecting the interests of the peloton.

Simeoni received a different message.

"When a rider like me brushed up against a cyclist of his caliber, his fame and his worth — when I clashed with the boss — all doors were closed to me," Simeoni said. "I was humiliated, offended, and marginalized for the rest of my career. Only I know what that feels like. It's difficult to explain."

Anderson certainly can.

In a story he wrote for Outside Magazine last August, Anderson detailed a business relationship with Armstrong that began in 2002 with an email from Armstrong promising he would finance Anderson's bike shop when their work together was done. Anderson, a bike mechanic working in Armstrong's hometown of Austin, Texas, essentially became the cyclist's personal assistant, his responsibilities growing as the years passed. One of his tasks was making advance trips to Armstrong's apartment in Spain to prepare it for his arrival.

Anderson says the relationship began to sour after he came upon a box in Armstrong's bathroom labeled "Androstenedione," the banned substance most famously linked to Mark McGwire. The box, Anderson wrote, was mysteriously gone the next time he entered the apartment.

Time passed. Anderson bore witness to more and more things that didn't feel right. Armstrong, sensing his employee's discomfort, became more and more distant. Finally, Anderson wrote, Armstrong severed ties, asking Anderson to sign a nondisclosure agreement "that would have made me liable for a large sum of money if I even mentioned ever having worked for Armstrong."

Anderson's refusal to do that led to lawyers and lawsuits — with Armstrong accusing Anderson of extortion and Anderson accusing Armstrong of wrongful dismissal, breach of contract, and defamation. The cases were eventually settled for undisclosed terms.

But Anderson took his share of hits along the way.

"Austin was not a comfortable place for me after that," he said. "It had been my home for some years. I had enjoyed a very good reputation. I couldn't get a job in the bicycle business, certainly not one that was a fair placement for my skill and experience."

He ended up in New Zealand, where his wife's brother has roots, and is doing fine, now.

"I got a fair shake from some local investors who believe in me and we've been at it for four years," Anderson said. "The kids are clothed and fed and I don't really have any complaints."

Stories such as these — about the havoc Armstrong unleashed on people's lives — come from seemingly every corner: bike mechanics, multimillionaire businessmen, trainers, masseuses, wives, cyclists both at the front and back of the peloton.

Tyler Hamilton was among Armstrong's key teammates during his first three Tour de France victories. His tell-all interview on "60 Minutes" in 2011, combined with his testimony and a book he wrote last year, played a key part in the unraveling of the Armstrong myth.

Hamilton watched Armstrong's confession with little emotion but with a modicum of hope.

"It's been a sad story for a lot of people," Hamilton said. "But I think we'll look back on this period and, hopefully not too far down the road, we can say it was, in the end, a good thing for the sport of cycling."

___

AP Sports Writer Jerome Pugmire contributed to this report.

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Well: A Great Grain Adventure

This week, the Recipes for Health columnist Martha Rose Shulman asks readers to go beyond wild rice and get adventurous with their grains. She offers new recipes with some unusual grains you may not have ever cooked or eaten. Her recipes this week include:

Millet: Millet can be used in bird seed and animal feed, but the grain is enjoying a renaissance in the United States right now as a great source of gluten-free nutrition. It can be used in savory or sweet foods and, depending on how it’s cooked, can be crunchy or creamy. To avoid mushy millet, Ms. Shulman advises cooking no more than 2/3 cup at a time. Toast the seeds in a little oil first and take care not to stir the millet once you have added the water so you will get a fluffy result.

Triticale: This hearty, toothsome grain is a hybrid made from wheat and rye. It is a good source of phosphorus and a very good source of magnesium. It has a chewy texture and earthy flavor, similar to wheatberries.

Farro: Farro has a nutty flavor and a chewy texture, and holds up well in cooking because it doesn’t get mushy. When using farro in a salad, cook it until you see that the grains have begun to splay so they won’t be too chewy and can absorb the dressing properly.

Buckwheat: Buckwheat isn’t related to wheat and is actually a great gluten-free alternative. Ms. Shulman uses buckwheat soba noodles to add a nutty flavor and wholesomeness to her Skillet Soba Salad.

Here are five new ways to cook with grains.

Skillet Brown Rice, Barley or Triticale Salad With Mushrooms and Endive: Triticale is a hybrid grain made from wheat and rye, but any hearty grain would work in this salad.

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Skillet Beet and Farro Salad: This hearty winter salad can be a meal or a side dish, and warming it in the skillet makes it particularly comforting.

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Warm Millet, Carrot and Kale Salad With Curry-Scented Dressing: Millet can be tricky to cook, but if you are careful, you will be rewarded with a fluffy and delicious salad.

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Skillet Wild Rice, Walnut and Broccoli Salad: Broccoli flowers catch the nutty, lemony dressing in this winter salad.

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Skillet Soba, Baked Tofu and Green Bean Salad With Spicy Dressing: The nutty flavor of buckwheat soba noodles makes for a delicious salad.

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The Boss: New Leaders Inc. C.E.O. on Giving Children a Chance

I AM the youngest of 10 children in my family, and the only one born in the United States. My father was a municipal judge who fled Haiti during the Duvalier regime. He and my mother settled in the Bedford-Stuyvesant area of Brooklyn, but could not initially afford to bring over my four brothers and five sisters, who stayed in Haiti with relatives.

Jean S. Desravines is the chief executive of New Leaders Inc. in New York.

AGE 41

FAVORITE PASTIMES Karate and taekwondo

MEMORABLE BOOK "How Children Succeed: Grit, Curiosity and the Hidden Power of Character," by Paul Tough

Since he did not speak English fluently, my father worked as a janitor and had a second job as a hospital security guard. He later took a third job driving a taxi at night to pay for my tuition at Nazareth Regional High School, a Roman Catholic school in Brooklyn. My parents were determined that I was going to get a good education, and wanted to keep me away from local troubles, which did claim two of my childhood friends.

Working so many jobs overwhelmed my father. He had a heart attack and died at age 59 behind the wheel of his taxi. My mother found it difficult to cope without my father and moved back to Haiti in 1989 with two of my siblings. I thought I would have to leave school because I had no money for tuition, but Nazareth agreed to pay my way.

I wound up sleeping in my car for almost three months, showering at school after my track team’s practice. I also held down two jobs, both in retailing, and one of my sisters and I rented a basement apartment in East Flatbush.

After graduating from high school in 1990, I attended St. Francis College in Brooklyn, on athletic and academic scholarships. I worked first at the New York City Board of Education, where H. Carl McCall was president, then in his office after he became New York State comptroller. I later worked in the office of Ruth Messinger, then the Manhattan borough president.

I broadened my nonprofit organization experience at the Faith Center for Community Development while earning my master’s of public administration at New York University. I married my high school sweetheart, Melissa, and we now have two children.

In 2001, I began to work toward my original goal — improving educational opportunities for children — and joined the city’s Department of Education. I was later recruited under the new administration of Mayor Michael R. Bloomberg to help start a program as part of his Children First reforms.

In 2003, I became the Department of Education’s executive director for parent and community engagement, and, two years later, senior counselor to Joel I. Klein, then the school chancellor. He taught me a great deal about leadership and how to change the education system. But I began to realize public education could not be transformed without great principals who function like C.E.O.’s of their schools.

So in 2006 I returned to the nonprofit world, to New Leaders, a national organization founded in 2000 to recruit and develop leaders to turn around low-performing public schools. Initially, I managed city partnerships and expanded our program in areas like New Orleans and Charlotte, N.C.

In 2011, I became C.E.O., and revamped our program to produce even stronger student achievement results, streamlined our costs, diversified funding sources and forged new partnerships. We have an annual budget of $31.5 million, which comes from foundations, businesses, individuals and government grants, and a staff of about 200 people at a dozen locations.

We have a new partnership with Pearson Education to provide greater learning opportunities to public school principals. The goal of these efforts is to have a great principal in each of our nation’s public schools — to make sure that, just as I did, all kids get a chance at success.

As told to Elizabeth Olson.

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The Lede Blog: Live Updates on Armstrong's Confession

As the second part of Lance Armstrong’s televised confession that he doped and lied his way to seven Tour de France titles is broadcast on the Oprah Winfrey Network Friday night, The Lede will have real-time fact-checking and analysis from New York Times reporters, including Juliet Macur and Naila-Jean Meyers. We will also round up reactions from fans, bloggers, journalists and fellow riders once the broadcast and live stream gets underway, at 9 p.m. Eastern Time.

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Exclusive: Japan’s Sharp cuts iPad screen output

TOKYO/SEOUL (Reuters) – Sharp Corp has nearly halted production of 9.7-inch screens for Apple Inc’s iPad, two sources said, possibly as demand shifts to its smaller iPad mini.

Sharp’s iPad screen production line at its Kameyama plant in central Japan has fallen to the minimal level to keep the line running this month after a gradual slowdown began at the end of 2012 as Apple manages its inventory, the industry sources with knowledge of Sharp’s production plans told Reuters.

Sharp has stopped shipping iPad panels, the people with knowledge of the near total production shutdown said. The exact level of remaining screen output at Sharp was not immediately clear but it was extremely limited, they said.

Company spokeswoman Miyuki Nakayama said: “We don’t disclose production levels.”

Apple officials, contacted late in the evening after normal business hours in California, did not have an immediate comment.

The sources didn’t say exactly why production had nearly halted. Among the possibilities are a seasonal drop in demand, a switch to another supplier, a shift in the balance of sales to the mini iPad, or an update in the design of the product.

Macquarie Research has estimated that iPad shipments will tumble nearly 40 percent in the current quarter to about 8 million from about 13 million in the fourth quarter, although Apple’s total tablet shipments will show a much smaller decrease due to strong iPad mini sales.

APPLE SHARES

Any indication that iPad sales are struggling could add to concern that the appeal of Apple products is waning after earlier media reports said it is slashing orders for iPhone 5 screens and other components from its Asian suppliers.

Those reports helped knock Apple’s shares temporarily below $ 500 this week, the first time its stock had been below the threshold mark in almost one year.

Apple, the reports said, has asked state-managed Japan Display, Sharp and LG Display to halve supplies of iPhone panels from an initial plan for about 65 million screens in January-March. Apple is losing ground to Samsung, as well as emerging rivals including China’s Huawei Technologies Co Ltd and ZTE Corp.

NO BIG CHANGE AT OTHER MAKERS

In addition to Sharp, Apple also buys iPad screens from LG Display Co Ltd, its biggest supplier, and Samsung Display, a flat-panel unit of Samsung Electronics.

Both LG Display and Samsung Display declined to comment.

A source at Samsung Display, however, said there had not been any significant change in its panel business with Apple, which has been steadily reducing panel purchases from the South Korean firm.

A person who is familiar with the situation at LG Display said iPad screen production in the current quarter had fallen from the previous quarter ending in December, mainly due to weak seasonal demand that is typical after the busy year-end holiday sales period.

Sterne Agee analyst Shaw Wu said some of the product cutbacks at Sharp are probably seasonal.

“The March quarter is almost always weaker than the December quarter,” he said, adding that Apple also consolidates suppliers of certain components during quarters with weaker demand. “The Korean manufacturers are more efficient and typically have lower costs.”

Apple’s iPad sales may have also suffered amid a weak Christmas shopping period that hurt other consumer gadget makers as well.

CROWD OF RIVAL PRODUCTS

Apple also faces stiffening competition in tablets from a growing crowd of rival products from makers including Samsung with its Galaxy and Microsoft Corp’s Surface. A consumer shift to smaller 7-inch screen devices, which Apple responded to late last year by launching its iPad mini for $ 329, are adding pressure.

BNP Paribas expects the iPad mini will eat into sales of the full-sized iPad, with the mini rise to 60 percent of total iPad shipments in the January-March quarter.

Looking to cut into Apple’s market share in the smaller segment are Amazon.com Inc with its Kindle and Google Inc with its Nexus 7.

CEO Tim Cook, who is credited with building Apple’s Asian supply chain, has overseen several gadget launches, including the iPhone 5, the latest iPad models and the iPad mini during his first year, is under pressure to deliver the kind of product innovations that wowed consumers during Steve Jobs’ tenure to keep his company’s profit growth stellar.

Sharp, which also supplies screens for the iPhone, has been working with its main banks on a restructuring plan after posting a $ 5.6 billion loss for the past fiscal year. To secure emergency financing from lenders including Mizuho Financial Group and Mitsubishi Financial Group it had mortgaged its domestic factories and offices including the one building screens for Apple.

In December, Qualcomm Inc agreed to invest as much as $ 120 million in Sharp and the two companies said they would work to develop new power-saving screens.

(Additional reporting by Poornima Gupta in San Francisco; Writing by Tim Kelly; Editing by Ken Wills and Richard Chang)

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Anti-doping officials say Armstrong must say more

For anti-doping officials, Lance Armstrong's admission of cheating was only a start. Now they want him to give details — lots of them — to clean up his sport.

Armstrong's much-awaited confession to Oprah Winfrey made for riveting television, but if the disgraced cyclist wants to take things further, it will involve several long days in meetings with anti-doping officials who have very specific questions: Who ran the doping programs, how were they run and who looked the other way.

"He didn't name names," World Anti-Doping Agency President John Fahey told The Associated Press in Australia. "He didn't say who supplied him, what officials were involved."

In the 90-minute interview Thursday night with Winfrey — the first of two parts broadcast on her OWN network — Armstrong said he started doping in the mid-1990s, using the blood booster EPO, testosterone, cortisone and human growth hormone, as well as engaging in outlawed blood doping and transfusions. The doping regimen, he said, helped him in all seven of his Tour de France wins.

His openness about his own transgressions, however, did not extend to allegations about other people. "I don't want to accuse anybody," he said.

But he might have to name names if he wants to gain anything from his confession, at least from anti-doping authorities.

Armstrong has been stripped of all his Tour de France titles and banned for life. A reduction of the ban, perhaps to eight years, could allow him to compete in triathlons in 2020, when he's 49.

Almost to a person, those in cycling and anti-doping circles believe it will take nothing short of Armstrong turning over everything he knows to stand any chance of cutting a deal to reduce his ban.

"We're left wanting more. We have to know more about the system," Tour de France race director Christian Prudhomme told the AP. "He couldn't have done it alone. We have to know who in his entourage helped him to do this."

U.S. Anti-Doping Agency chief Travis Tygart, who will have the biggest say about whether Armstrong can return to competition, also called his confession a small step in the right direction.

"But if he is sincere in his desire to correct his past mistakes, he will testify under oath about the full extent of his doping activities," he said.

Pierre Bordry, the head of the French Anti-Doping Agency from 2005-10, said there was nothing to guarantee that Armstrong isn't still lying and protecting others.

"He's going in the right direction, but with really small steps," Bordry said. "He needs to bring his testimony about the environment and the people who helped him. He should do it before an independent commission or before USADA and that would no doubt help the future of cycling."

It's doubtful Armstrong could get the same kind of leniency today as he might have had he chosen to cooperate with USADA during its investigation. But in an attempt to rid cycling of the doping taint it has carried for decades, USADA, WADA and the sport's governing body aren't satisfied with simply stopping at its biggest star. They still seek information about doctors, team managers and high-ranking executives.

Tyler Hamilton, whose testimony helped lead to Armstrong's downfall, says if Armstrong is willing to provide information to clean up the sport, a reduction in the sanctions would be appropriate, even if it might be hard to stomach after watching USADA's years of relentless pursuit of the seven-time Tour de France winner.

"The public should accept that," Hamilton said. "I'm all for getting people to come clean and tell the truth. I'm all for doctors, general managers and everyone else coming forward and telling the truth. I'm all for anyone who crossed the line coming forward and telling the truth. No. 1, they'll feel better personally. The truth will set you free."

The International Cycling Union (UCI) has been accused of protecting Armstrong and covering up positive tests, something Armstrong denied to Winfrey.

"I am pleased that after years of accusations being made against me, the conspiracy theories have been shown to be nothing more than that," said Hein Verbruggen, the president of the UCI from 1991-2005. "I have no doubt that the peddlers of such accusations and conspiracies will be disappointed by this outcome."

But Verbruggen was among the few who felt some closure after the first part of Armstrong's interview with Winfrey. The second was set for Friday night.

Most of the comments either urged him to disclose more, or felt it was too little, too late.

"There's always a portion of lies in what he says, in my opinion," retired cyclist and longtime Armstrong critic Christophe Bassons said. "He stayed the way I thought he would: cold, hard. He didn't let any sentiment show, even when he spoke of regrets. Well, that's Lance Armstrong. He's not totally honest even in his so-called confession. I think he admits some of it to avoid saying the rest."

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AP Sports Writers Jerome Pugmire in Paris, Dennis Passa, John Pye and Neil Frankland in Melbourne; Stephen Wilson in London; Steve McMorran in Wellington, New Zealand; Nesha Starcevic in Frankfurt, Germany; and Andrew Dampf in Cortina, Italy, contributed to this report.

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Well: A Great Grain Adventure

This week, the Recipes for Health columnist Martha Rose Shulman asks readers to go beyond wild rice and get adventurous with their grains. She offers new recipes with some unusual grains you may not have ever cooked or eaten. Her recipes this week include:

Millet: Millet can be used in bird seed and animal feed, but the grain is enjoying a renaissance in the United States right now as a great source of gluten-free nutrition. It can be used in savory or sweet foods and, depending on how it’s cooked, can be crunchy or creamy. To avoid mushy millet, Ms. Shulman advises cooking no more than 2/3 cup at a time. Toast the seeds in a little oil first and take care not to stir the millet once you have added the water so you will get a fluffy result.

Triticale: This hearty, toothsome grain is a hybrid made from wheat and rye. It is a good source of phosphorus and a very good source of magnesium. It has a chewy texture and earthy flavor, similar to wheatberries.

Farro: Farro has a nutty flavor and a chewy texture, and holds up well in cooking because it doesn’t get mushy. When using farro in a salad, cook it until you see that the grains have begun to splay so they won’t be too chewy and can absorb the dressing properly.

Buckwheat: Buckwheat isn’t related to wheat and is actually a great gluten-free alternative. Ms. Shulman uses buckwheat soba noodles to add a nutty flavor and wholesomeness to her Skillet Soba Salad.

Here are five new ways to cook with grains.

Skillet Brown Rice, Barley or Triticale Salad With Mushrooms and Endive: Triticale is a hybrid grain made from wheat and rye, but any hearty grain would work in this salad.

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Skillet Beet and Farro Salad: This hearty winter salad can be a meal or a side dish, and warming it in the skillet makes it particularly comforting.

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Warm Millet, Carrot and Kale Salad With Curry-Scented Dressing: Millet can be tricky to cook, but if you are careful, you will be rewarded with a fluffy and delicious salad.

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Skillet Wild Rice, Walnut and Broccoli Salad: Broccoli flowers catch the nutty, lemony dressing in this winter salad.

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Skillet Soba, Baked Tofu and Green Bean Salad With Spicy Dressing: The nutty flavor of buckwheat soba noodles makes for a delicious salad.

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